Refund policy

Last updated: November 12, 2026

All sales are final

Because our products ship directly from our fulfillment partners, we don't accept returns or exchanges for change of mind, wrong size or color chosen, or items no longer wanted. Please check product details before ordering.

Damaged, defective or wrong items

If your item arrives damaged, defective or isn't what you ordered, contact us through our Contact page within 7 days of delivery. Include:

- Your order number

- A clear photo or short video showing the problem

Once we verify the issue, we'll send a replacement or issue a refund. You won't need to send the item back unless we ask.

Claims made after 7 days, or without photo or video proof, may not be eligible.

Lost packages

If your tracking hasn't updated in 10 days, or your order hasn't arrived 30 days after shipping, contact us. If the package is confirmed lost, we'll send a replacement or issue a refund.

Cancellations

You can cancel within 12 hours of placing your order for a full refund. After that, your order may already be with our fulfillment partner and can't be canceled.

Refunds

Approved refunds go back to your original payment method within 5–10 business days. Your bank may take a few extra days to post it.

Questions

Reach out anytime through our Contact page. We usually reply within 1 business day.